Progressive Infotech (Workelevate) Recognized as a Niche Player in the 2024 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools
Support for Work from Anywhere, Anytime, across time zones & devices.
Scaling 24x7 People Based Support Strains the Budget.
Increased Volume of Repetitive Tickets.
Separate Service Desks for each function causes delays and dissatisfaction with employees.
Separate tools being used for AD, asset, patch, campaign management & end user management.
Only SLA fails to capture the employee sentiment.
Boosts workplace positivity through effective communication and empowered self-service options enhancing user engagement and satisfaction.
Ensures always on always available employee support for enhanced employee satisfaction.
Reduces manual workload, allowing IT & non-IT admins to focus on strategic initiatives.
Seamlessly scales to support end-user support expansion with minimal oversight vis-a-via resource-intensive manual support.
IT Self-Service | Password Reset/Unlock | Software Deployment | Printer Configuration | Ticket Management | Troubleshooting | Request Asset/Software/Websites | Book a Meeting Room | HR Self Service and more…
Employee Experience Management | Endpoint Management | OS Patch Management | IT Asset Inventory | Remote Access & Remediation | AD Management | Root Cause Analysis | Workflows | Campaigns & Pulse Surveys and more…
Employees get to enjoy their work, embracing digital dexterity and making their work less arduous and confining, and balance their personal and work lives for a happier experience.
They can now work faster and avoid the frustration that comes with being slackened by delayed support, distractions, and irrelevancies that divert them from their goals.
They can now work smarter and improve the quality of their output, be more strategic and spend time on high impact, satisfying work, rather than mundane repetition and drudgery.
Workelevate is easy to connect to any app with open APIs. We constantly improve its integration capabilities with different ITSM tools.