Progressive Infotech (Workelevate) Recognized in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools for the Second Consecutive Year

The Next-Gen Workplace Management Suite

Human-Led Services + AI-Powered Automation with Workelevate

  • Seamless end-user support
  • 24x7 operations monitoring
  • Intelligent IT management
Learn More

Workplace Management Suite

A comprehensive offering combining Human-Led Services and AI-Powered Automation (Workelevate)

Category

Workplace Support Services

Experience & Operations Monitoring

Asset & Infrastructure Management

IT Co-Pilot

DEX (Digital Employee Experience)

Endpoint Management

Human-Led Workplace Services

  • End User Support
  • Ticket Management
  • Application Support – SOP Based L1
  • Mail & Messaging Management
  • Meeting Room Management
  • BYOD Support
  • Employee Onboarding & Offboarding
  • Program Management
  • End User Experience Management
  • 24/7 Support
  • MIS Reporting
  • Asset Management (Hardware & Software)
  • Vendor Management
  • Anti-Virus Management
  • VDI Management
  • End-User Application Support
Wrong
Wrong
Wrong

Human + AI-Powered Digital Workplace (Workelevate)

Right
Right
Right
  • Troubleshooters (Network, System, VPN, etc.)
  • Knowledge Base Search
  • Password reset account Unlock
  • Live Analyst Connect – [Add-On] Service Request workflows, Software and Printer Installation
  • Experience Management
  • AI Root Cause Analysis (RCA)
  • Campaign Management
  • Self-Healing
  • OS Patch Management
  • Asset Management (ITAM)
  • Digital Asset Verification (DAV)
  • Endpoint Insights & Troubleshooting
  • Remote Access & Remediation
  • Software Distribution
  • Software Metering
  • Application Control – Essential & Restricted

Workplace Management Suite

A comprehensive offering combining Human-Led Services and AI-Powered Automation (Workelevate)

Category Human-Led Workplace Services Human + AI-Powered Digital Workplace (Workelevate)
Workplace Support Services
  • End User Support
  • Ticket Management
  • Application Support – SOP Based L1
  • Mail & Messaging Management
  • Meeting Room Management
  • BYOD Support
  • Employee Onboarding & Offboarding
  • Program Management
Right
Experience & Operations Monitoring
  • End User Experience Management
  • 24/7 Support
  • MIS Reporting
Right
Asset & Infrastructure Management
  • Asset Management (Hardware & Software)
  • Vendor Management
  • Anti-Virus Management
  • VDI Management
  • End-User Application Support
Right
IT Co-Pilot Wrong
  • Troubleshooters (Network, System, VPN, etc.)
  • Knowledge Base Search
  • Password reset account Unlock
  • Live Analyst Connect – [Add-On] Service Request workflows, Software and Printer Installation
DEX (Digital Employee Experience) Wrong
  • Experience Management
  • AI Root Cause Analysis (RCA)
  • Campaign Management
  • Self-Healing
Endpoint Management Wrong
  • OS Patch Management
  • Asset Management (ITAM)
  • Digital Asset Verification (DAV)
  • Endpoint Insights & Troubleshooting
  • Remote Access & Remediation
  • Software Distribution
  • Software Metering
  • Application Control – Essential & Restricted

Looking for a tailored package to meet your unique workplace IT needs? Get in touch with us to build your custom solution.

Looking for a tailored package to meet your unique workplace IT needs? Get in touch with us to build your custom solution.

Get a Quote
Custom

Setting New Benchmarks in the Digital Employee Experience (DEX) Arena

Gartner 2025
Forrseter
ISG
Medanta

“We can see substantial reduction in tickets and improved digital employee experience. It also an indication of less dependency on IT helpdesk for solving basic problems.”

Automation

55%

Ticket
Automation

ITSM
Symphony Summit AI
Rajiv Sikka
Max

“Their inclination towards automation using Workelevate is absolutely amazing which has resulted in greater user satisfaction and I see more future improvements with Workelevate.”

Automation

40%

Ticket
Automation

ITSM
Sapphire
Prashant Singh
UTI

“Workelevate transformed our IT operations & improved employee experience. It empowers our employees to have self-service through service chatbot & enhancing the productivity.”

Automation

60%

Ticket
Automation

ITSM
Servicenow
Raghunath Reddy

Our Story of ‘Progress’

27+

Successful
Years

75+

Active
Clients

1000+

Technical
Resources

95%+

Annuity
Business

70%+

Customers
5+ Years

Enterprise-Ready Solution with Industry-Leading Security & Compliance

ISO-9001
ISO-27001
SOC-2
GDRP

Get in touch with us

A-26, Sector 83, Noida (U.P.) -201305 INDIA

+91 120 6373737

Business enquiries :

solutions@progressive.in

Marketing enquiries :

marketing@progressive.in

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